Specialties & Custom Requests

The End Vision team of highly skilled professional carpenters have been operating from the mid-west to the Carolinas for the past 30 years. Our bredth of experience is virtually unlimited with access to farming equipment, grading equipment, masons, framers, drywall installers, painters, and interior custom build specialists. 

 

Specialty Items can be requested without hiring our GC or design teams, items include but are not limited to:

  • Specialty Doors, including custom Barn doors
  • Door installation (within our service area)
  • Custom Fire place, and custom fire place surround
  • Cabinetry; custom kitchen, office, work-shop & built-in's
  • Outdoor Fencing, and or custom decorative post caps
  • Custom frames for hanging paintings & more!

 

Common Q&A

 

Q | How does it work?

A | It starts with a phone call, an e-mail or a consultation visit.  (support@endvisionvdg.com or customs@endvisionvdg.com or 267-639-0926) A member of the team will return your contact within 24 hours or sooner!

 

A | If you already know what you want, you can send us your napkin sketch for a review, or the dimensions and outline of your project - and we'll send you back a quote (all inclusive) within 24 hours.  That quote will be good for a period of 14 days, after which time will be considered void and a requote will need to be issued. 

 

Q | I'm not sure what to measure, how do I start?

A | If you're not exactly sure what to measure, you may want to have our team come out to the space - however for customers further away than our trip meter will allow, we advise a consultation call (free) to help guide your  next move.

 

Q | Can I purchase a speciality item if i'm not in your immediate service area?

A | Absolutely. However, all customers should be aware that custom work is not return-able unless we missed our mark - which will be determined by the measurements we're given.  Additionally, shipping charges will apply.

 

Q | How are payments handled?

A | Our designers have to purchase material, gather a working plan, insure our client agrees with the plan and then start to pull the request together. We must have 50% of the quoted total in advance of beginning the project. Once payment is received work begins and client(s) receive daily-weekly progress on the build. 

 

Q | Cancellations - how are they handled?

A | Due to the nature of custom work, cancellations will only be honored within a 20% investment of time into the project. Example, if a project is quoted to be completed in 60 hrs, and the craftman is over the 12 hour mark  (20%)  -  our team can cancell the project - however the clients initial deposit will be forfeit. 

A | Projects that have gone over the 20% mark, according to craftsman documentation, will be charged the full amount of project.  Clients will be nptified before and after that timeline to insure they have ample time to make a change, or cancell the project.

 

Q | What about last minute changes?

A | Last minute changes, additions, or deletions will be charged on an hourly basis. To be fully transparent, that hourly sum will $75 per hour, minimum one (1) hour, and quoted to the client before any work begins.

 

Q | What happens to items that are damaged in shipping?

A | Our team will pack, and over-pack your item(s) however handling within shipping organizations is outside our control. Your items will be insured against damage in shipping.  If damage does occur our client will receive priority status in repairing or replacing the damaged item(s). 
 

 

 

Our team has the capability to pull together any design at any level of intracacy. Our customs division has the experience, knowledge and superior customer service that set the completed work on a pedastil above our competition. 

 

 

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